Introduction

DearWinston ("we," "our," or "us") is a gift curation service operated by Rainier Research LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

Information We Collect

Personal Information

When you use DearWinston, we may collect:

Email address and name (for account creation)
Shipping address (for gift delivery)
Payment information (processed securely via Stripe)
Preferences and interests shared through conversations with Winston

Connected Services Data

If you choose to connect third-party services, we may access:

Spotify: Your top artists, genres, and listening preferences (read-only)
Pinterest: Your boards, pins, and visual preferences (read-only)

We do not store your third-party login credentials. We only access the minimal data needed to understand your preferences for gift curation.

Conversation Data

Messages exchanged with Winston (our AI assistant) are stored to help curate your personalized gifts. This includes preferences, interests, and any information you voluntarily share during conversations.

How We Use Your Information

We use the information we collect to:

Curate personalized gift selections based on your preferences
Process and fulfill your orders
Communicate with you about your orders and our services
Improve our curation algorithms and service quality
Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share data with:

Payment processors: Stripe, for secure payment processing
Shipping carriers: To deliver your gifts
Service providers: Who assist in operating our platform (e.g., hosting, analytics)
Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment data is processed directly by Stripe and never stored on our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Disconnect third-party services at any time
Withdraw consent for data processing

To exercise these rights, you can use the data deletion feature in your dashboard or contact us at the email below.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Order history may be retained for legal and accounting purposes. You may request deletion of your data at any time through your account dashboard.

Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

Children's Privacy

DearWinston is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

contact@dearwinston.com

Rainier Research LLC
USA